As a customer support manager with many years of experience in the startup trenches –– from scaling global support teams […]

When I started my own online store with Printify and created social media shops, I found out that marketing segmentation […]

When I started my own online store with Printify and created social media shops, I found out that marketing segmentation […]

I love a good success story, especially when the main character has worked hard to overcome a specific problem. In […]

I love a good success story, especially when the main character has worked hard to overcome a specific problem. In […]

When was the last time you moved through a customer journey funnel in just one step — seeing a product, […]

When was the last time you moved through a customer journey funnel in just one step — seeing a product, […]

Imagine you were on a first date with someone, and they asked you, “What’s your five-year plan?” At first, it’d […]

Imagine you were on a first date with someone, and they asked you, “What’s your five-year plan?” At first, it’d […]

The other day, the igniter in my oven needed replacing. I called a nearby electrician, who came over and told […]