This might be a strange personality quirk, but I love systems and processes — especially when they’re stored in a […]

Demographic questions might seem personal, but they’re essential if you want to truly understand your customers. Asking about things like […]

Demographic questions might seem personal, but they’re essential if you want to truly understand your customers. Asking about things like […]

I distinctly recall one quarter at Skybound Entertainment. We’d hit a sweet spot — successful Kickstarters, ecommerce campaigns, and new […]

I distinctly recall one quarter at Skybound Entertainment. We’d hit a sweet spot — successful Kickstarters, ecommerce campaigns, and new […]

I’ll be the first to admit that I wish survey data could sort and analyze itself. Unfortunately, it does not […]

I’ll be the first to admit that I wish survey data could sort and analyze itself. Unfortunately, it does not […]

If I need help with a new product or service, you can bet that I’m going to try to find […]

If I need help with a new product or service, you can bet that I’m going to try to find […]

I recently started a new job, and my company uses a few SaaS tools that are new to me. This […]