The other day, the igniter in my oven needed replacing. I called a nearby electrician, who came over and told […]

Ever tried chatting with a bot that seemed more confused than helpful? I know I have, several times. And while […]

Ever tried chatting with a bot that seemed more confused than helpful? I know I have, several times. And while […]

Help desk software was my daily command center when I worked at HubSpot Support. Our customer service ticketing system was […]

Help desk software was my daily command center when I worked at HubSpot Support. Our customer service ticketing system was […]