Imagine you were on a first date with someone, and they asked you, “What’s your five-year plan?” At first, it’d […]
AI Intent — Figuring Out the Purpose that Drives Service Tech
Imagine you were on a first date with someone, and they asked you, “What’s your five-year plan?” At first, it’d […]
Level Up Your POS Experience — Here’s What Experts Have to Say
The other day, the igniter in my oven needed replacing. I called a nearby electrician, who came over and told […]
Level Up Your POS Experience — Here’s What Experts Have to Say
The other day, the igniter in my oven needed replacing. I called a nearby electrician, who came over and told […]
Training AI Chatbots — The Guide for Service Teams
Ever tried chatting with a bot that seemed more confused than helpful? I know I have, several times. And while […]
Training AI Chatbots — The Guide for Service Teams
Ever tried chatting with a bot that seemed more confused than helpful? I know I have, several times. And while […]
Top 12 Free Help Desk Software & Ticketing Systems
Help desk software was my daily command center when I worked at HubSpot Support. Our customer service ticketing system was […]
Top 12 Free Help Desk Software & Ticketing Systems
Help desk software was my daily command center when I worked at HubSpot Support. Our customer service ticketing system was […]